How to File a Claim

How to File a Claim

If you’ve had a complication, here’s what to do.

First: get the medical care you need. Your health and safety come first. Once you’re stable, starting the claim is straightforward.

For patients

  1. Get treatment. Go to the ER, hospital, or accredited surgical facility. Do not delay treatment to figure out insurance.
  2. Contact your surgeon’s office. They can initiate the Aesthetisure claim directly.
  3. We take it from here. We will manage your case and contact your health insurer on your behalf.
What you don’t need to do:
  • You do NOT need to file with your health insurer first.
  • You do NOT need a denial letter before we start.
  • You do NOT need to collect EOBs yourself.

For surgeon practices and office managers

  1. Confirm the patient is registered in the Aesthetisure portal. To access the portal, click the button link below.
  2. Submit the surgical note. The faster we receive it, the faster the claim moves. Log into our Physician Portal, select the “Claims” option from the nav menu and complete the form.
  3. Direct the patient to us. Call (800) 362-1542.

Access the Aesthetisure Portal Here:

What to expect

We work each case personally, and there is no bureaucratic queue between you and a decision.